Operations & Maintenance Solutions

Our Operations and Maintenance Solutions protect the hardware, software, and data of the blockchain system from accidental or malicious damages, changes and disclosure to ensure continuous, reliable and stable operations of the system.

Comprehensive Product Strength image

Solution offering

A holistic management system providing clients with automatic real-time system monitoring, operations, and maintenance services. This includes comprehensive data storage, analysis, and governance solutions to ensure secure operation of asset systems.

A team with extensive experience in operations and maintenance management for exchanges.

Competitive Advantage

Extensive Experience
  • Implement a comprehensive, multi-layered network security protection strategy
  • Define access rights with robust security rules
  • Ensure security with multi-level verification for login, including VPN, public key, and OTP/SMS; maintain comprehensive operation logs to standardize operations and maintenance
Monitoring System

A robust monitoring system encompassing cloud monitoring, security monitoring, system infrastructure monitoring, service feasibility monitoring, data processing capability monitoring, network monitoring, and log monitoring.

Alarm System

Based on the monitoring system, appropriate thresholds are set, and multiple alarm channels are integrated to detect and address issues promptly, ensuring smooth operations.

Data Security
  • Ensure zero data loss with real-time hot backups across multiple areas and regular cold backups
  • Implement data governance, a global data disaster recovery system, and daily database monitoring
  • Prevent data loss with real-time data synchronization across multiple regions
Security Protection
  • Comprehensive, multi-layered network security protection strategy
  • Implement security rules to define access rights
  • Require multi-level verification for login, including VPN, public key, and OTP/SMS, to ensure security; maintain operation logs for thorough records to ensure standardized operations and maintenance
Team Expertise

A comprehensive team comprising system operations and maintenance engineers, database engineers, security engineers, operations and maintenance development engineers, and network engineers.

Asset Management
  • Maintains detailed records of the complete asset lifecycle
  • Reinforces infrastructure comprehensively
  • Regularly upgrades infrastructure components
  • Conducts periodical security checks and policy updates
Operation and maintenance management system

Developed specifically for exchange businesses, it consolidates operational modules such as asset management, monitoring management, CI/CD, and more.

Reach out to our experts now.

Talk to our crypto integration specialists to find out how Soontech can develop the perfect solution for your business.